Superannuation Complaints Tribunal
by Monaco Solicitors
If you have personally submitted a TPD claim and you are not satisfied with the response or have not received a decision within a certain time limit, you may be able to appeal your decision. One of the ways you can do this is by lodging a complaint to the Superannuation Complaints Tribunal.
The Superannuation Complaints Tribunal is an independent Commonwealth Government body responsible for dealing with complaints relating to the conduct and decisions of trustees, insurers, and other decision makers in relation to certain superannuation funds. The Superannuation Complaints Tribunal can only deal with matters once you have made a complaint to the fund’s complaints officer and all complaints must be in writing.
The Superannuation Complaints Tribunal aims to resolve disputes through conciliation and if this is unsuccessful, a formal review of the decision will be undertaken by a panel of members of the Tribunal.
If you have already applied for your TPD benefit but are unhappy with the outcome, Monaco Solicitors can help you to file a request for review, complaint to the fund, and, if necessary, appeal to the Superannuation Complaints Tribunal.